Your account, your choice

Delete your Cofori account

You can start a deletion request from inside Cofori. Read what happens first, then follow the steps below.

Last updated: 25 September 2026

How to request deletion

  1. Open Cofori and sign in to the account you want deleted.
  2. Open Settings.
  3. Choose Account & privacy, then Delete account.
  4. Read the explanation, enter your current password, tick the acknowledgement and submit the request.
Open Cofori →Get support

Before you request deletion: save any receipts or records you need, settle outstanding household expenses where possible, and tell other members if your departure will affect their household.

What deletion covers

Once your request is verified and completed, we delete or anonymise personal account information that is no longer needed, including your profile and active household memberships. Notification registrations associated with your account are disabled.

Some records that you shared with a household may need to remain so other members retain an accurate bill, receipt or settlement history. Where reasonably possible, your personal attribution will be removed or limited. We may keep limited records where required by law, to prevent fraud or abuse, resolve disputes, or protect the service. Backup copies are removed as they are overwritten in the normal backup cycle.

What happens next

Your password verifies that you control the account. Cofori records the request immediately and shows the date by which it will be completed, normally within seven days. When processing is complete, we will send confirmation through the contact method associated with your request. Signing out or deleting the app from your device does not delete your account.

If you cannot access your account, email support@cofori.com. Never send your password or complete bank details in a support message.