Contact support
Email support@cofori.com, or open Cofori, go to your profile or settings, then choose Help & Feedback. Include what you were trying to do, what happened and a screenshot if it is safe to share.
We’re here to help
Need a hand with Cofori?
Find quick answers below or send us a message from inside Cofori so we have the context needed to help.
Testing Cofori Beta?
Use beta.cofori.app with your household. Send feedback from Settings → Help & Feedback in the beta app. For a bug, include the steps, expected result, actual result, device and browser.
Sign-in and access
Check that you are using the same sign-in method and email address you used when you created your account. If a link has expired, request a fresh one.
Households and invites
Ask the household owner for a fresh invite if your link or code no longer works. Only join households you recognise.
Bills and receipts
Double-check the total, category, split and household before saving. Avoid uploading receipts that contain information your household does not need.
Payments and settling up
Cofori records who owes what and whether it has been settled. It does not send money. Confirm recipient and bank details outside Cofori before paying.
Notifications
Check both Cofori’s notification preferences and your device or browser settings. Some notifications may require permission from your operating system.
Privacy and your data
Read our Privacy Policy or use Help & Feedback to request access, correction or deletion of your information.
When you report a problem
Please do not send passwords, complete bank details or other secrets. For security issues, describe the problem without including information that could put another person or household at risk.